Reference

agen108 Privacy Policy for Your Account

The agen108 Privacy Policy explains what account, device and payment details we collect when you open an account, sign in and use our Indonesia lobby.

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agen108 agen108 Privacy Policy for Your Account
REQUEST SUPPORT

Get Help With Your Privacy Request

A clear contact path helps you ask what we hold, why we use it or how to correct an account detail. Send your request through the support contact shown on our site and include the account phone number only after you have confirmed the secure channel. We can also check a payment receipt or wallet status without asking for a DANA, OVO or GoPay password.

Team online

Account access

If phone verification or a sign-in check blocks your request, contact our support desk from the account path. We use the details you provide to locate the correct record and protect it from an unauthorised change.

Payment records

For a QRIS, bank transfer or virtual account question, attach the receipt reference rather than wallet credentials. We compare the reference with the account record so a privacy request does not expose unnecessary financial details.

Data questions

Ask which personal details we hold, the purpose for keeping them or the route for a correction. We may request account verification before responding, because privacy requests must reach the person connected to the record.

HANDLING YOUR DATA

How We Protect Account Data

We keep privacy work close to the actual account flow: phone verification, sign-in records, wallet status and support requests are handled as separate checks where practical.

Account details

We may hold your phone number, account identifiers and verification state so we can connect a privacy request to the right account. We do not ask you to place wallet passwords or account credentials in a support message.

Device signals

Browser, device and session signals can help us identify an unusual login or repeated access pattern. They support account security; they are not used as a reason to collect unrelated details from your phone.

Cookie controls

Cookies and similar browser records can remember session choices and help the privacy page work correctly. You can manage browser cookie settings, though removing them may require another sign-in or affect saved preferences.

Wallet references

A DANA, OVO, GoPay or QRIS reference can show whether an account transaction is pending, matched or completed. We use the reference for reconciliation and support, not as a substitute for your wallet authentication.

Retention periods

We retain records only for the operational, security or legal purpose connected to them. When that purpose ends, deletion or further retention follows our internal process and any applicable requirement in the relevant jurisdiction.

Change requests

You can ask us to correct account data, explain its use or address a deletion request through support. We verify identity first, then confirm what action is possible and whether a legal record must remain.

Privacy Policy Answers for agen108

These Privacy Policy answers cover the questions you may have before opening an account or sending a data request. We keep the response tied to practical steps, including phone verification, mobile browser access and local wallet records. If your situation is not listed, use the support path and tell us which account detail or transaction reference needs attention.

The agen108 Privacy Policy covers account creation, phone verification, sign-in activity, device signals, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS and bank transfer.

We use your phone number to create and identify the account, complete the required verification step and respond to a privacy request. We may ask for another account check before changing personal details.

No. Our Privacy Policy describes payment references, status and timestamps rather than wallet passwords. For a DANA or QRIS question, send the receipt reference through the secure support route instead.

Contact support through the account path and state whether you want access, correction or an explanation of use. We verify the account owner before sharing records or changing information.

Yes, our mobile browser path may use cookies for session continuity, security signals and saved choices. Your browser settings can remove them, but signing in again may then be required.

The Privacy Policy supports retention based on the purpose of each record, security needs and applicable legal duties. We remove or continue holding data through our internal process when that purpose changes.

Yes. Send a request through support with enough detail to locate the closed account, without sharing wallet credentials. We explain which records can be removed and which may need continued retention.

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